About Us

Overview

Founded by a business savvy, MIT-trained data science, technology, and customer marketing team

Zylotech was founded by an experienced group of data scientists, technologists, and digital marketers to address perhaps the most daunting challenge omni-channel marketers face today: the inability to curate vast amounts of customer data and gain actionable insight, to deliver an effective, personalized customer experienceincreasing sales and customer retention.

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AI and Machine Learning to the Rescue 

The team realized that only through automationdriven by AI and machine learningcould this vast and complex customer data be wrangled and analyzed in a timely fashion to finally drive highly personalized, highly impactful customer interactions. The result was Zylotech's award-winning AI-Driven Customer Analytics Platform.


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Working and with major retailers and high tech omni-channel companies, the Zylotech team saw first-hand that: 

  • Traditional Big Data approaches, even with the best data engineers/scientists, were fundamentally unable to deal with the constant, complex stream of omni-channel customer data.

  • Traditional analytics approaches, weren’t designed to make sense of vastly complex omni-channel customer behavior.
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