Implementing new technologies inside of an organization can present tough obstacles to climb. Businesses need to be sure that those technologies are worth the investment. In the case of AI-based solutions, they often are. According to Capgemini Consulting, 3 out of 4 businesses that implement AI-based solutions saw both sales and customer satisfaction increase by over 10 percent; 78 percent also saw operational efficiency increase by over 10 percent. What’s behind these numbers? What do AI solutions offer that companies couldn’t do before?